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The Mansion Hotel and Spa is seeking a dynamic and passionate Banquets Manager who can lead a team of conference and events staff to deliver exceptional guest service. Significant opportunities to grow and progress within the hotel and our group is available to motivated staff who show the commitment and drive to advance. ABOUT THE ROLE The Banquets Manager must be available to work over a 7 day roster, particularly nights and weekends, and is responsible for: - Managing the Conference & Events teams including recruitment and training of staff in C & E service
- Preparing rosters in accordance with budgets
- Supervising and coordinating shifts
- Ensuring superior food and beverage service is provided to all guests
- Overseeing the operational efficiency of the conference and events service operations
- Maximising revenue opportunities and maintaining cost controls across our Conference and Events Operations
ABOUT YOU The successful candidate will have: - Exemplary food & beverage service skills
- Exemplary food & beverage knowledge skills
- Experience in managing a team in conference and event food & beverage service
- Availability to work a spread of shifts over a 7 day roster
- A strong guest focus with excellent communication and customer service skills
- Energetic and driven, able to motivate and lead a team to achieve desired outcomes
- Flexible and reliable with a CAN-DO attitude
- Hands on! Lead by example and have your finger on the pulse.
- Able to see the 'bigger picture' whilst attending to day to day needs of the department/hotel.
- Have a strong sense of urgency to get things done quickly and works well under pressure
- A current RSA for Victoria
If you are passionate and driven food & beverage service professional who enjoys the satisfaction of getting results through people, please forward a covering letter and your resume.
ABOUT US:
Lancemore is one of Australia’s most awarded and respected multi-dimensional hospitality group, renowned for delivering authentic luxury experiences across an exceptional collection of hotels, restaurants, wineries and wellness destinations. Proudly Australian and family-owned, we’ve been redefining boutique hospitality since 1986 consistently blending innovative business practices with heartfelt guest service. From vineyard estates to inner-city retreats, our properties are distinct in character but united by a commitment to excellence.
We are a values driven organisation which allow us to outperform, succeed and enjoy what we do best.
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Please note we are only accepting applications from those with the right to live and work in Australia. Our Values Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth Follow us on LinkedIn |
