Operations Manager
Lancemore Macedon Ranges

  • Free YOU day - get A PAID off on your Birthday*
  • Join a multi award Hotel Group including  - AGFG Chef's Hat, Conde Nast International Traveler's Award
  • Competitive salary and exclusive staff benefit programs with "Get MORE at Lancemore"


An exciting opportunity for a guest and operations focused food and beverage guru to join the team managing the day to day running of the  Hotel  Accommodation, Restaurant, Conferences, Weddings and Events.



  • Work closely with all key Hotel operational departments to ensure service execution whilst groups and functions/events are in house.
  • Lead the Events operations team by attracting, recruiting, training and appraising talented personnel and ensuring processes are in place to develop staff.
  • Hands-on management and operational assistance of the day to day floor operations of both the Rooms Division and Food and Beverage Departments.
  • Drive a positive and supportive team culture.
  • Quality control of front of house delivery and F&B logistics, including- maintaining and managing inventory of materials, supplies, and equipment.
  • Set targets and KPI's; and ensure budget and customer satisfaction goals are met.
  • Ensure seamless, customer centric service is provided for each and every event.
  • Support and guide the Conference & Events operations team to ensure a successful and effective operation.
  • Handle guest requests, inquiries and complaints effectively and efficiently.
  • Be responsible for the appropriate and timely set up of all functions and meetings while maintaining the standards of food, beverage and meeting specifications.



  • Proven leadership skills with the ability to motivate, train and manage front of house staff
  • Experience in managing both food and beverage outlets and accommodation in a fast-paced environment 
  • A go-getter attitude, and the ability to think on your feet
  • Solid business acumen and a drive for results
  • Administrative skills for effective management and achievement of financial targets, including rostering, compliance and COGS/stock.
  • Prior experience in maintaining high levels of food safety compliance.
  • Strong attention to detail
  • A knack for creating relationships and connections with staff, guests and owners
  • Commitment to service excellence
  • Willingness to be hands-on 
  • Immaculate presentation and communication skills
  • A passion for hospitality and career progression



Lancemore Macedon Ranges

Surrounded by 274 acres of idyllic Australian bush land with unobstructed views out to the Macedon Ranges and featuring purpose-built meeting areas equipped with modern technology the beautiful, rustic lodge offers 72 private guest rooms with all the comforts of a deluxe modern hotel. Designed for unforgettable experiences, the Dining Room features floor-to-ceiling windows, an extended deck, infinity pool and fire pits for relaxed outdoor entertaining.


 Lancemore Hotel Group

A pioneer in Boutique Hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.

  • We strive on constantly growing and seeking approaches to be better in everything.
  • You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.

    If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...

Click the "APPLY NOW" Button



 Our Values

Fun |  Authentic Hospitality | Caring | Ownership Mindset  | Performance | Growth 

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