• Lead and inspire a high-performing, guest-focused team
• Develop your career with personalised mentoring and progression pathway
• Enjoy excellent staff benefits, including discounts and free onsite parking

We are seeking an experienced and charismatic Rooms Division Manager to oversee the daily operations of our stunning boutique hotel on a 12-month fixed term arrangement. 

Reporting to the General Manager, you will champion exceptional guest experiences, lead operational teams, and ensure the successful delivery of financial and service performance targets.

About the Role

As Rooms Division Manager, you will:

• Lead and manage all operational departments including Front Office,

  Housekeeping, and Maintenance to consistently deliver an exceptional

  guest experience.

• Oversee Front Office and day-to-day service delivery, ensuring all standards,

  policies, and procedures are maintained.

• Monitor and manage reservations, rates, and packages through the Property

  Management System (PMS).

• Coach and develop team members through structured inductions, ongoing

  training, performance feedback, and thoughtful delegation.

• Manage rosters across a 7-day, 24-hour operation, ensuring optimal staffing

  for day, night, weekend, and public holiday shifts.

• Respond to guest feedback with professionalism, resolving issues promptly

  and thoughtfully.

• Maintain compliance with workplace health and safety requirements and

  licensing standards.

• Drive key performance metrics including occupancy, ADR, and RevPAR

  through operational excellence and proactive guest engagement.

About You

You will bring:

• Relevant qualifications or equivalent to with demonstrated leadership experience in hotel operations and management
• A proven ability to lead, inspire, and empower teams within a high-service environment.
• Strong financial and operational acumen, including past success in achieving revenue goals.
• Excellent communication, problem-solving, and interpersonal skills.
• The ability to perform under pressure, adapt quickly, and thrive in a dynamic environment.
• A genuine commitment to delivering personalised, boutique-style guest service.

About Mansion Hotel & Spa

Set among 10 acres of magnificent formal English gardens, Lancemore Mansion Hotel Werribee Park offers a cosmopolitan retreat of refined tranquility. Featuring 91 boutique suites, award-winning conference spaces, premium wedding venues, the iconic Joseph’s Restaurant & Bar, the signature L.M. Spa, an indoor magnesium pool, and a fully equipped gym. This is a truly exceptional property of historic grandeur and contemporary luxury.

Why Work for Lancemore Hotels?

Lancemore Hotels has been pioneering boutique hotels and conference facilities since 1986. We are an Australian-owned lifestyle brand, renowned for curated spaces, understated luxury, and genuine hospitality.  We offer:

• Career progression opportunities and professional development support
• Generous staff discounts across accommodation, dining, and spa services
• A high-performance culture where achievement is recognised and rewarded
• A supportive, people-focused workplace with regular team engagement activities

Apply Now

or contact us for a confidential discussion

at [email protected]

Our Values:

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth