• Exciting opportunity - advance your Hotel career with Lancemore Hotels
• Great range of exclusive staff discounts and benefits
• Based in scenic Red Hill
• Full Time Role

A rare opportunity for a highly energetic Front Office leader to step into a broader, more strategic Rooms Division role. This position is responsible for overseeing the day-to-day operation of the hotel, with leadership across Front Office, Housekeeping, and Maintenance, ensuring all departments are aligned and set up for both team and guest success.

You will lead a team of Lindenderry Curators to deliver service from the heart, creating memorable and meaningful guest experiences at every touchpoint.

ABOUT THE ROLE:

• Lead, coach and develop a service-focused team across Front Office, Housekeeping, and Maintenance, ensuring seamless daily operations and strong cross-department collaboration
• Oversee all aspects of the Rooms Division, ensuring the property runs efficiently, with a strong focus on presentation, service standards, and operational excellence
• Drive commercial performance through active management of room inventory, rates, and guest experience, contributing to RevPAR growth and overall profitability
• Ensure all standards, policies, procedures, rates, and hotel information are communicated clearly and consistently executed across departments
• Maintain strong oversight of systems and processes, including PMS, reservations, and payments, using data and insights to support decision-making
• Take ownership of the overall guest journey, ensuring consistency from arrival through to departure across all rooms-related functions
• Manage a 7-day operation, with varied rosters covering day, evening, weekend shifts, and public holidays

ABOUT YOU:

• Operational and financial management experience within a Hotel environment
• Establish in conjunction with the General Manager financial performance targets for revenue, expenditure and market share and ensure department achieves these targets.
• Possess a strong understanding of market segments and how these contribute to the Hotels success
• Have a proven record of leadership and development within your direct reports
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• Demonstrated ability to develop and maintain solid working relationships with guests, owners and staff
• Hands on leadership skills that inspire and support the team, particularly during those 'mad rush' moments 
• Team player, great personality and a passion for delivering the best service possible with a boutique vibe
• Get a kick out of hitting revenue targets and firing up your team to stay alert to selling opportunities

ABOUT US:

Lancemore Lindenderry Hotel

A winner of multiple awards including, AGFG Chef's Hat Award, Conde Nast Traveler's Readers Choice Awards, Lindenderry is set in the very heart of Red Hill on 34 stunning acres of gardens and vines. Our luxury boutique, designer hotel is ideally positioned to soak up the spectacular Mornington Peninsula: soul-enriching nature, artisan produce and mere minutes from the region’s most revered wineries.

www.lancemore.com.au/lindenderry-red-hill

 Lancemore Hotel Group

A pioneer in Boutique Hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.

• We strive on constantly growing and seeking approaches to be better in everything.
• You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
• If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...

Please Note: Only applicants with valid working rights in Australia & National Police
Check will be considered for this position.

Click the "Apply Now" Button

Or contact us for a confidential discussion at [email protected]

 Our Values

Fun |  Authentic Hospitality | Caring | Ownership Mindset  | Performance | Growth

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Job Reference Code :RDM0_2026